Library Services Technical Associate (.8 FTE, 32 hours per week)
Job no: 492580
Work type: 80
Location: Des Moines
The Library Services Technical Associate will impact the future of medicine and healthcare delivery by cultivating a culture of innovation and excellence through supporting appropriate services within the Center for Educational Enhancement (CEE) with a focus on technology. For over 120 years, we have shared a singular mission to develop distinctive health professionals committed to health promotion, knowledge discovery, and service to the community. This is an exceptional time to join our team as we move to our new state-of-the-art campus in West Des Moines in fall 2023.
Functions include coordinating digital content and access to resources within the institutional repository and course reserves systems. This position will also assist CEE and its library services team with training student workers to support initiatives and stakeholders’ needs. A key focus of the position is troubleshooting day to day technology issues, working within CEE and its library services vendors, DMU’s ITS department, and other campus stakeholders to resolve technology issues as they occur. The individual in this position will join a team dedicated to advancing quality, technology-enhanced teaching, learning, research, and scholarship.
Essential Duties and Responsibilities:
- The direct supervisor may assign focused priorities for library associate to reflect digital services, reference services, collection management, etc., as needed.
- In cooperation with other colleagues within the CEE and its library services, maximize the university’s investment in information resources through the integration of digital content within library and university technology platforms such as website, campus portal, and the DMU learning management system(s).
- Coordinate workflows for digital preservation, intellectual property management, and content management of the Institutional Repository, including collections, faculty developed Open Educational Resources (OER), and digital library collections.
- Provide training and monitoring for work-study students on digitization services, data entry, metadata standards, and schemas to leverage data within the Institutional Repository.
- Coordinate course e-reserves services. Review course syllabi and textbook adoption forms to ensure that physical and digital curriculum materials are available and discoverable in a timely manner.
- As part of the library services team, cross train to support interlibrary loan/document delivery services, reference services, collection management, and other projects and services as needed.
- Support projects to develop innovative uses of information resources for research, teaching, and scholarship activities.
- As part of the Center for Educational Enhancement, participate in engagement initiatives to encourage faculty and students to adopt the use of digital content in their teaching, learning, research, and co-curricular activities.
- Work with technology vendors, DMU’s ITS department, and other campus stakeholders to resolve technology issues as they occur.
- Participate in and successfully complete all University required training including, but not limited to discrimination/harassment and code of conduct.
- Attend professional development training opportunities to stay current with library technologies, resources, and services.
- Performs other job-related duties and special projects as assigned.
Education and experience:
- Bachelor’s degree required. A degree in information science is preferred.
- One year of experience with integrated library systems, digitization projects, databases, and large data sets and with HTML, CSS and Java script and web site maintenance is strongly preferred.
- Experience creating and manipulating video images and sound files is preferred.
- Experience working in an academic library preferred.
- Experience with educational technologies such as learning management systems, multimedia authoring tools, and screen capturing software preferred.
- Ability to learn specialty software and systems as required.
- Ability to communicate clearly and effectively with users and colleagues of varying technological experience and knowledge.
- Demonstrated commitment to providing excellent customer service.
- Excellent interpersonal and written/verbal skills.
- Strong problem-solving, multitasking, and organizational skills.
- Excellent PC knowledge and skills; Expertise with Microsoft Office applications, including Excel.
- Strong attention to detail and accuracy of work.
- Ability to handle confidential information with discretion.
- Ability to work independently, with minimal supervision, and in cooperation with colleagues and library patrons in a service-oriented, collaborative environment.
- Commitment to diversity and inclusivity.
- Good judgment and ability to take initiative within stated parameters.
Our employees are what make DMU special, so we treat them well! Our Total Rewards reflect this commitment. Qualified faculty and staff enjoy outstanding health/medical benefits, a generous retirement match, flexible work arrangements, tuition assistance, professional development funding, and access to wellness facilities with programs that promote a well-balanced lifestyle. Visit dmu.edu/employment to learn more about our benefits.
Founded in 1898, Des Moines University is a premier medical and health sciences institution comprising three colleges– College of Osteopathic Medicine, College of Podiatric Medicine and Surgery, and College of Health Sciences – offering nine graduate degree programs. Join us as we impact the future of medicine and healthcare in our new state-of-the-art campus opening in West Des Moines in 2023.
Department: Center for Educational Enhancement (CEE)
Work Schedule: 8-4:30 M-TH, Hybrid Work Schedule
Central Daylight Time
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